We are not currently aware of any widespread problems affecting Lightning Fibre services.
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See whether any service incident, current or planned maintenance may affect your area.
Service status
Broadband & Phone
Broadband internet access delivered over Lightning Fibre or partner access networks for residential and business customers.
Lightning Fibre customer voice and telephony services.
Business Services
Dedicated non-PON internet access services.
Layer 2 Ethernet and closely related connectivity services.
Network Services
Lightning Fibre customer DNS resolver services.
SMTP relay for customers entitled to use it.
Lightning Fibre Network Time Protocol service.
Customer Services & Tools
Lightning Fibre's customer speed-test service.
Customer account and self-service portal.
Website, availability checking and online ordering services.
Customer-facing contact channels where a failure materially prevents customers from reaching Lightning Fibre.